Shipping Policies

We are a small nonprofit organization located in Alaska, and while we do everything we can to ensure your package arrives on time we cannot guarantee it. 

Orders are packaged and shipped Wednesday-Saturday during the winter months. All United States orders are shipped with the United States Postal Service.

Shipping outside of Alaska: At checkout you can choose Ground shipping with delivery between 5-20 business days, on average, or Priority shipping with delivery between 3-5 business days on average, once your item ships. These are just estimates and packages can take longer to arrive when shipping out of Alaska. If you need expedited shipping please call us at 907-745-4151. 

Alaskans, orders will ship with the United States Postal Service. Once your order ships it usually arrives within 2-5 business days. 

If you are ordering from outside the United States please be aware that shipping times have increased. If you are ordering qiviut or horn products, packages must be cleared by the United States Fish and Wildlife Service before we can ship your package. While your package should arrive within 20 business days of being shipped, the packages are also inspected by Customs and can delay arrival. The Musk Ox Farm is not responsible for any duties or fees. All international orders are shipped with DHL or UPS and are depended on there pickup windows. 

 

If you have any questions or concerns please call us at 907-745-4151.